tk990's Privacy Policy

tk990 is a trusted online gaming platform operating for players in Bangladesh. We welcome you to our platform and reaffirm our commitment to protecting your privacy.

This Privacy Policy ("Policy") describes how tk990 ("we", "us", or "Platform") collects, uses, stores, and protects your personal information when you use our website, mobile application, and related services ("Services").

This Policy applies to all individuals who use our Services — whether they have a registered account or not. By using, browsing, or creating an account on tk990's services, you consent to the processing of your information in the manner described in this Policy. If you do not agree with this Policy, please refrain from using our services.

We believe that transparency and trustworthiness are the foundation of a healthy gaming environment. That is why tk990 always strives to be honest and clear with its users.

tk990 collects only the information that is necessary to provide our services. We collect information in the following categories:

tk990 collects information in several ways. Below is a detailed description of each method:

Directly provided information: When you create an account on our platform, complete the identity verification (KYC) process, request a deposit or withdrawal, or contact our customer support team — you provide information to us directly. This information is stored in our database.

Automatically collected information: When you visit our website or use our services, our servers automatically log certain technical information. This includes your IP address, browser information, pages visited, and session duration.

Cookies & similar technologies: We use cookies, web beacons, and similar technologies that improve your browsing experience and ensure the functionality of our services. Detailed information about cookies is described in Section 7 of this Policy.

Information received from third parties: For the purposes of identity verification and fraud prevention, we may verify information from approved third-party sources where necessary.

tk990 uses collected information only for specific and lawful purposes. We never use your information for unrelated purposes without your permission. The main purposes are:

tk990 gives the highest priority to the security of your information. We keep your data protected by following industry-proven standards.

Encryption technology: All data transmission on our platform is secured through SSL/TLS encryption technology. As a result, all information exchanged between you and our servers cannot be read or altered by third parties.

Secure database: Your information is stored on secure servers where access is controlled and regular security reviews are carried out. Only authorised staff can access your information when necessary.

Data retention period: We retain your information for as long as your account is active and for as long as necessary to meet legal obligations thereafter. Records of financial transactions are kept for a specified period in accordance with applicable law.

In the event of a security breach: If a security breach occurs and your information is at risk, we will notify you as quickly as possible and take the necessary steps.

Please note, however, that no organisation can guarantee complete security when transmitting information over the internet. We assure you of the highest level of protection, but you should also make a habit of keeping your account password confidential and not logging in from unfamiliar devices.

tk990 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, in certain specific circumstances we may share your information on a limited basis:

Payment processing providers: To process your deposits and withdrawals, we share necessary information with bKash, Nagad, Rocket, and relevant banking partners. This information sharing is solely for completing transactions and is governed by strict confidentiality agreements.

Identity verification services: To prevent fraud and complete the KYC process, we may use approved identity verification services. These service providers comply with strict data protection standards.

Legal obligations: We are legally obligated to provide necessary information in response to valid orders from courts, regulatory bodies, or law enforcement authorities. In such cases, only relevant information is provided.

Technology service providers: We work with certain technology partners to operate the technical services of our platform. These partners work under our instructions and may not use your information for their own purposes.

All our third-party service providers are bound by strict data protection agreements and receive only the minimum information necessary for the specific task.

Cookies are small text files that your browser stores on your device when you visit our website. We use several types of cookies:

Cookie control: You can delete cookies or disable acceptance of new cookies through your browser settings. Please note, however, that disabling cookies may cause some features of our platform to not work properly and your experience may be limited.

As a user of tk990, you have several important rights regarding your information. We respect these rights and are always ready to fulfil your requests.

To exercise these rights, please contact our support team. We will generally try to respond to your request within a reasonable time.

tk990 strictly prohibits anyone under the age of 21 from participating on the platform. Our services are only for those aged 21 or above.

We do not intentionally collect personal information from minors. Age verification is a mandatory step in the account registration process. If we learn that a minor has provided us with their information, we will immediately delete that information and close the associated account.

If you believe that a minor has created an account on our platform, please notify our support team immediately.

tk990 reserves the right to update or modify this privacy policy as needed. Changes to the policy may be required from time to time due to expansion of services, legal changes, or technological developments.

Change Notification: If any significant changes are made, we will inform you clearly via your registered email address or when you log in to the platform. The date of the change will be noted on this page.

Continued Use After Changes: If you continue to use our services after a policy change, you will be considered to have agreed to the updated policy. If you do not agree to the changes, please stop using the service and request that your account be closed.

We recommend that you check this page regularly to stay informed about the latest updates.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated support team is ready to assist you with any privacy-related matters.